How can I apply multi-buy discount on my online store?

[AMOrhard-Reid]

 I am trying to entice my customers away from eBay and to buy direct from my website but I can't offer them the same or better discounts - I'm not sure if it's me not figuring it out or whether there isn't the options that I need. I need to be able to offer a % discount on certain items or a category but only if they purchase 3 or more of the items. Can anyone help? 

http://dellipops.square.site/

[MisterPip]

I didn't have time to wait for this, so carried on using Wordpress with the Square plugin.  I've not yet set it up for full inventory tracking between sites and physical, but it takes payments okay and all the other plugins can deal with the rest of my (VERY BASIC) needs.

However, the Square plugin has been giving this warning for some time now:

"Note that our next WooCommerce Square release will be a major update (v3.0.0) that will include bumping the minimum PHP support from 5.6 to 7.1 and migrating Square's SDK from v2.2 to v15.0.0. This will allow us to provide significant enhancements into the future and while we fully test all releases, please allow yourself some time and space to similarly test the update before applying it to your live sites."

This looks like the change is very much on its way, but who could say!!

[Forginthecraft]

Hi! 

I used to have a wordpress + WooCommerce site and I would be interested in going back to that if I can't get the bits I need for my square website (not just discounts but other things as well). 

Would my Square POS work with that? Is this what the Square plug-in is for?

[BeerSeller]

Why are we still having to wait for Square to catch up with the rest of the e-commerce world? Nearly two years on from the original request and there seems to be no solutions other than poor workarounds. Modern retail is based online and yet Square appears to have thrown all of it's resources almost solely into restaurants. Even offline on the POS dashboard its impossible to create automatic discounts to suit my requirements .. and I'm only talking standard retail discounting ... automatic discounts for multiple purchases (eg a drop down menu that offers pricing based on volume) ... I've quickly got tired of constantly creating 'new items' that are just multi packs and then dealing with the stock inaccuracies  further down the line because stock levels haven't been adjusted quickly enough. I'd like to set an automatic discount (both in-store and online)  for say any 4 items from similarly priced items ( say 10 products) at a reduced price ... I cant see a way (without complicated workarounds) to do this .... 

I'd love to hear some responses to this from Square but judging from the recent lack of interest they've shown on this thread I'm not holding out much hope

[Breffni]

Hi, @BeerSeller thanks for your feedback. 

I understand your frustration and can assure you that we monitoring this thread and we are aware of the importance of this feature request. 

While we hope to be able to provide a positive update for you here soon, we, unfortunately, do not have a definitive timeline to share here, just yet but we are keeping the product team informed of all of this feedback.

The workarounds provided are optional and are intended to provide a solution for the time being but they are not necessary if you find they do not work for your business. 

Again, we really appreciate your patience and for sticking with us. We will bounce back here as soon as we have any updates to share.

[signature_home]

Thanks for the update Alegra - hopefully it’s something we see appearing in Beta soon!

[Vincent84]

Do any feature requests actually make it to function? Just out of curiousity

[Breffni]

Hi @Vincent84, thanks for your post. 

I appreciate the question and understand where you are coming from, our product teams receive hundreds of feature requests every week from our global community spanning nine countries. Our Product Managers carefully consider various aspects while developing new features and addressing existing limitations. While it may seem that we are releasing fewer updates than expected, I can assure you that our team is continuously working on improving our products.

You can track all of our product updates, which are derived from feature requests here in our Product Updates forum. 

[Vincent84]

In my shop it says discounts work on Square online but none of them work

[Breffni]

Hi @Vincent84, thanks for your post. 

Discounts from your Square account do not sync to Square Online.

To add a Discount in Square Online, go to your Square Online Overview Page, and tap Items > Coupons or Shared Settings > Coupons.

Let me know if you have any questions. 

[Vincent84]

It  did yesterday and there was a banner saying so, turned the toggle switch and it all works, had multiple people try and all worked, no looks likes square have turned it off again 😞

[Breffni]

We are in the process of rolling out some new functionality for discounts @Vincent84 as soon as this is readily available I will let you know here, apologies for any confusion. 

[tranguyen · Accepted solution]

Hi everyone!

Thank you for your patience while our Square Online team continue to work on new features. I'm excited to share that automatic discounts created on Square are now sync to the Square Online Site, which will allow you to create discounts like Buy 12 get 10% off, Buy One Get One Free, or time-based happy hour discount) 🎉 

When you create your discounts, you'll see the option to make it available on your Square Online site. One thing to note is that category-based discounts are currently not supported. To use this feature, you will need to select individual items in your automatic discount rules.

You can read more about how to use this feature in our Support Centre.

Let me know if you have any question!