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Square Community Moderator

Square is now offering larger loan offers up to $350k

As your business evolves, so do your funding needs. We are excited to announce that Square Loan offers have now increased to up to $350k! Keep in mind, Square loan offers can range from $100 - $350,000 and are still determined by your unique business data and Square card sales. We review accounts on a daily basis to determine if you’re eligible to receive another loan. 

 

If you’re eligible for a new loan, you’ll be notified directly on your Square Dashboard and via email.

If you’re not immediately eligible, we’ll continue to monitor your account as your eligibility may change at a later date. To learn more about Square Loan eligibility, visit our Support Center.

Sammie_C
Community Moderator, US, Square
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Hi @Donnie-M

 

Thanks for reaching out!

 

We are continually re-evaluating accounts on a daily basis to determine if seller's are eligible to receive a loan.

 

We can’t guarantee that a new offer would be generated after an additional payment is made or if the loan gets paid off, but if a seller does become eligible, they will be notified directly in their Square Dashboard and by email.

 

Hope that helps, please feel free to reach out to us directly if you have any other questions!

Kacey
Square Loans Team
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Square, the Square logo, Square Financial Services, Square Capital, and others are trademarks of Square, Inc. and/or its subsidiaries. Square Financial Services, Inc. is a wholly owned subsidiary of Square, Inc. All loans are issued by Square Financial Services, Inc. a Utah-Chartered Industrial Bank. Member FDIC. Actual fee depends upon payment card processing history, loan amount and other eligibility factors. A minimum payment of 1/18th of the initial loan balance is required every 60 days and full loan repayment is required within 18 months. Loan eligibility is not guaranteed. All loans are subject to credit approval.

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@Sammie_C Great info and awesome that square is offering these resources to sellers.  One question the community has often is about the process on deciding when accounts get loan offers.  I know you can't get into the specifics of that, but do you have any insight into how often accounts are looked at, and if someone had a loan and paid it off, how often do they get reviewed for loans after that?

 

I know from my experience on my locations, I see offers weekly and they update every week or two, and then I may not see anything for a week.   Would just like a little info on when the proverbial tea leaves are read.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
Breaker of Things

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." Z.Z.
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Hi @Donnie-M

 

Thanks for reaching out!

 

We are continually re-evaluating accounts on a daily basis to determine if seller's are eligible to receive a loan.

 

We can’t guarantee that a new offer would be generated after an additional payment is made or if the loan gets paid off, but if a seller does become eligible, they will be notified directly in their Square Dashboard and by email.

 

Hope that helps, please feel free to reach out to us directly if you have any other questions!

Kacey
Square Loans Team
Sign in and click Mark as Best Answer if my reply answers your question.

Square, the Square logo, Square Financial Services, Square Capital, and others are trademarks of Square, Inc. and/or its subsidiaries. Square Financial Services, Inc. is a wholly owned subsidiary of Square, Inc. All loans are issued by Square Financial Services, Inc. a Utah-Chartered Industrial Bank. Member FDIC. Actual fee depends upon payment card processing history, loan amount and other eligibility factors. A minimum payment of 1/18th of the initial loan balance is required every 60 days and full loan repayment is required within 18 months. Loan eligibility is not guaranteed. All loans are subject to credit approval.
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@Kacey13 That is helpful, it does line up with my "theory" on how the loans work, based on my offers, and what I have seen in the community for years.  I think some sellers are frustrated at times at square, but it isn't a person at square.  I am sure this is a very well developed "algorithm" that looks at a multitude of factors based on the concept of big data to identify credit worthiness, and businesses that could use the funds.

 

I am sure much of the consternation comes from a business who thinks they are a good risk versus what the computer thinks is a good risk.  I am sure there is a human component and underwriting criteria with every loan, and I am glad to know that it is an ongoing process.  This will help me answer questions in the future.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
Breaker of Things

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." Z.Z.
Do you want to have great restaurant menus that are easy to edit and don't cost a fortune? I use MustHaveMenus and you can too!
MustHaveMenus
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That makes a lot of sense! Algorithms analyzing big data for creditworthiness remind me of how AI-driven tools assess and enhance image quality. Just like Square's loan system evaluates multiple factors, AI-powered apps like www.reminiapkking.com  use deep learning to restore and enhance photos based on various parameters.

It’s fascinating how AI can make decisions that sometimes differ from human intuition—whether in finance or image processing. Have you seen AI-driven tools making a difference in customer engagement or business branding?

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Square Champion

No, I have not. I understand that with millions of users worldwide, it would be virtually impossible to handle that level of volume. All of the POS companies I am aware of, particularly those that provide loans, employ their own algorithms. However, I concur that this process does eliminate the human element from the equation. Consider visiting your local credit union to obtain a line of credit (LOC) or business credit card. They are familiar with you, seeing you daily or weekly, and are aware of your business habits. In contrast, a computer processes data, and even a slight deviation in an area may result in your application being rejected. Your loan officer will likely ask a few questions and make a personal decision.

I was referring to my hometown’s five-branch Credit Union. From the initial visit to obtaining the LOC of $20,000, the entire process took approximately one hour. This was approximately five years ago, and a $20,000 loan is significantly different from a $350,000 loan. Notably, the credit union did not require a board meeting or any documentation from me. All of my funds and deposits were handled through them. I have utilized the LOC twice for emergencies. Upon entering, they greet you by name, which is not possible with a computer system. Technology evolves rapidly, and we must strive to maintain some human involvement in these processes.

Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
Owner of The White Pallet Chair

The White Pallet Chair Facebook Page

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I have never had an offer over 26k and we do over 300k/year in sales. My last loan offer we were at 73.4% repaid and got an offer that was lower than the last loan offer even though we had better sales since that time. Today we're at 76% repaid and still no new loan offers yet. I'm wondering how much revenue you have to do yearly to get bigger offers? I thought I read once that it can be up to 30% of our yearly sales but our offers have never even been close to that.

When are people getting new offers these days, at what % repaid from their current loans? 

Also, we have no chargebacks, disputes, or any hard inquiries on our account, everything shows constant growth.

Thanks for any help anyone is able to give me!

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Square Champion

There are times also hun when it has nothing to do with you or your business as a whole. If you scroll up to the top regarding loans and how they work and the criteria for an offer. The last one or the closest to the bottom has been added for a bit now but most don't read it all the way down or pay more attention to the top part. You meet all the criteria for an offer 100% it has been trending much higher % paid back to completely paid off for some time now. Yes, you will see a few pops in here in the low 70s but on the whole, it's been trending higher. On the whole, lenders have tightened up. It doesn't matter what company, bank, or POS it is they all have shareholders to answer to. It has been getting better honestly. The Feds didn't raise the rates, the stock market has been going through the roof (for the most part) things are calming down but I am not bringing in anything political but when the world starts talking about WWIII it's going to affect on things. Square is worldwide and they really do lend every day all day. Unfortunately, they all just don't post here. It helps so much if people would! We are the best way to spread awareness and information about each of our experiences and no offense at all to the Mods here they are great but unfortunately they can't look up your file on a public forum and tell you about your personal account. So you get a lil script is all. I wish you the best and keep doing what you are doing and kicking some butt! The algorithm will snatch you up they haven't lost you! Hopefully, with the 3 of us all the others will see these messages! Please keep us posted! @Donnie-M Is a great one for information there are a great group of people who will help as much as possible!

Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
Owner of The White Pallet Chair

The White Pallet Chair Facebook Page

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Hey did you ever get an offer ? If so what percent ? I’m at 78% we do 288/yr 

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I did, I believe we were at around 74-75% paid back. Was offered 26,500 and didn't take it, then it dropped to 25,300 and I still didn't take it. Currently sitting at 87% paid off and our loan offer should change one week from tomorrow (unless the holidays delay it). I'm hoping to not take another loan, or if I do, I'm hoping the offer is a little higher than it's currently at. This loan should be 100% paid off by the end of January so if we can make it that far, it'll free up enough funds to hopefully not need another loan. That's my goal anyway as I hate paying interest 😕 

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Was your offer today ??? I’m not sure why I haven’t received one . It’s never done this. I’m at 78% cc sales were 20k this month 19k las Month . I really need funds 

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I'm sorry man 😕 Not today, it happened this time on a Friday morning, then changes every other Friday. One week from tomorrow I should see a new offer either higher or lower than our current offer. We're actually having a bad month right now, down 17.5% compared to last month but our yearly sales are up 2% only, just crossed 325k (last year ended at 324,661). Not sure how or why these algorithms work but I think you should see something happen soon. In the past I have had loan offers come in on different days, some Wednesday, Thursday or Friday and then it changes every 2 weeks if you don't take it. Hope you get some good news soon!!

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Yes I’m not understanding. I pray tomw it hits. May I ask what’s the max your percent has gone for a loan ? I’ve never went this far. I’m at 78%

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I'm praying for you man! I'm not 100% sure but I think I was at 82 or 84% on one of mine

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Square Champion

They are and have been trending higher percentage paid back or paid off. Not all of course as we are all different. Just follow the trends and most are mid-80s-90s. The goal is to get the majority of your loan and less rollover was the recent post released along with the script response from Square. Good luck and hopefully by now you have received one!

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Owner of The White Pallet Chair

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I’m at 91% and all in green. I’m up actually and no new offer yet 

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Unfortunately, it is and has been running a higher percentage paid not every of course as we are different and process differently. I know and it's hard to break the good ole days of 70-75% for myself I could almost guarantee an offer was coming in. I can count on my hands in the last 18 months 70-75% of those who at least post here. One of those was myself. Mine has been 84, 81%, 69% the last one was 90% The first Friday in February. 5x roughly the all of previous loans. I don't take offers especially, the 69% I am not a fan of rolling over that much. I do have an LOC at my local Credit Union I use for emergencies only the ease of it all and keeps my LOC open. Good luck to you and hopefully, soon it will pick you off. I hate when it is an emergency and I see people posting pizza oven just died or a work truck just blew the engine. I would if they could have an option for emergencies only. I wouldn't care or accept it if said please send in additional documents like quotes to replace or repair something or you are stretched out on regular funds and halfway through major updates on your business and without the funds there is no sitting area or whatever. Again, good luck with yours and everyone else waiting. 

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Owner of The White Pallet Chair

The White Pallet Chair Facebook Page

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Sorry, I apologize I wrote you back but it didn't go through. It's been trending higher percentage to paid off for a few. 80s-90s seems to be around the average. Of course, not everyone a few pop in at 70%, and yes a good handful paid off completely. Lately, a much higher percentage of people who are getting offers are finally posting higher offers. For a while, it was trending much lower. There are no guarantees as we are all different and process differently. I follow the trends, what information users provide and you start to see a pattern form. Lately, well honestly since pre-Covid I haven't seen but a couple of people who posted finally a much larger loan and back to where I used to be around 75k. At least for posting here. I 100% remember 2019, and 2020 the same post but higher, and those businesses made 300-500k. Going off of their post only and the numbers they were receiving more than 30% of YTD sales. I have not seen anyone else post those numbers on here. COVID took a toll, but money kept flowing through some businesses boomed during it, and others tanked or barely hung on. Followed by the economy, the market, and interest rates. It got tight in here. Things started to finally swing about October last year and loans are going out all day every day worldwide. The good news is that they are trending higher offers than previous offers for most but square updated and it is and has been pinned to the top about the updated or different verbiage used for the criteria to become eligible. I knew the first time I read it this board was going to light up! The days of 60-70% not so much. The higher percentage paid off gives you the most of your loan and does not burn up 20-30% of your new offer to pay off the old. I only like this. I hate waiting too but once you get that offer and roll over say 9% you are happy with that extra money. The biggest one missed or people didn't understand why or the importance of it was the overall health of the economy around the world. If everything is tanking and the market is stagnant for so long like it was lenders, and shareholders are pulling back the purse strings and want to know why and how much. Imo we started to turn that corner in October which is great! This past Oct-Jan sales were up 55% vs previous (2-3) yrs. All metrics are up 3-5 higher. People are out and shopping. Have things changed absolutely but so has business. We have to get in our heads that the days of almost guaranteed loans at 70-75% as a given and move forward with the 80-90s range. I know easier said than done. Good luck and hopefully you already received your offer. 

Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
Owner of The White Pallet Chair

The White Pallet Chair Facebook Page

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Oh my first was a little less than $2k but I had only been using square 6 months. I was shocked by that honestly. But since my last loan my metrics are way higher now. So if my next loan comes in over $2k I’ll be thrilled. I wouldn’t know what to do with more. I work in a small town barbershop, 

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At your rate of paying it off and metrics all great that's what loans are meant for. To help continue to grow, advertisement, new equipment, updates, and repairs. Reinvest back into your business and save the rest or use it on inventory, or supplies on sale you just can't pass up. Your biggest hurdle is Just getting over that new stage of a working relationship with Square and establishing a relationship with them. As business grows so do loans as they should. Over the years they have always been there if I chose to accept them or not. You set your goals and objectives of where you want to be next year, 5 years, and go get it. You are working with others now great to pick up and learn a few good tricks to the trade. Being rural isn't always a bad thing. If you are good at your job they will come trust me. I drive almost 2hrs one way to my beautician and don't even care or think twice about it. I am in a small town of around 4k (summer numbers) I think that is a little stretched. Started in my house or pole barn then went to a small 2k storefront downtown and 18 months later outgrew that and moved to a 12k Square foot  storefront and 5k square foot backroom for additional inventory. A rough cold bitter winter slowed me down but in March I will be ready to open store number 2 only 3 buildings down from the main store. This will be more decor, more local handmade items. Upcycled and recycled decor and smaller furniture. Just a fun store. If I can anyone can! 😆 so don't let rural stop you. Word of mouth and reputation travels far. In 5 years from now, I hope to see you complaint you can't keep up at your own new place and have to hire a couple of more to keep up! 

Square Champions Innovator, Beta Community Member, Square Champion Expert, Square Champion Advisor.
Owner of The White Pallet Chair

The White Pallet Chair Facebook Page

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Oh no complaints here. I love the small town old school barbershop vibe. It’s about 39 minutes from my hometown and the barbershop has been around 100 years. Great clientele. I make more now than I ever have in the 25 years I’ve done hair and I used to own a salon. 

side note—thank you for all your square wisdom 

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