Can you retroactively date payments?

[KKN]

is there a way to post a payment that was made in December that we had an invoice until January?

there was a check we received the end of December for a relatively low amount, $20 so we didn’t cash the check right away and being that we were busy that day we didn’t add the customer to the system until we slow down to do paperwork today

[TheRealChipA · Accepted solution]

Hey there @KKN.  Unfortunately you can not retroactively date payments.  In Square, payments to invoices are always posted on the date the payment is recorded.  There is no option to change this under any circumstances.  I’d usually suggest that you submit a feature request, but over the years Square has made it clear that they are never going to allow us to change information about completed transactions.  So submitting a feature request is not going to help, in this case.

In the future, I guess this is a lesson learned.  Even if you aren’t going to cash a check right away, it is always best to post it to Square when it is received, especially if that is at the end of a year/period.  The only workaround I can suggest for now is to talk to your accountant and figure out how to make adjusting journal entries in your accounting software, assuming that you are even allowed to do so.  Cash-basis businesses, for example, are not allowed to do this, so you must speak to your accountant about how to proceed since we can not give accounting advice here in the Community.