Why are my services not showing on my page?

[Aspire2Inspire]

I added my services first as an item then converted them to a service then I selected to add them to my appointments page but it's not populating on page. Why is that? Any suggestions?

[Aspire2Inspire]

Also some products not showing visible even after I change and save it. What is going on ?????

[Kassi_]

Hey there, @Aspire2Inspire - 

Could you give me some more information on how you converted those items into services? Also, are you seeing them in your Service Library on your Dashboard? 

I want to gather as much information as I can to get to the bottom of this for you. Where are your products showing unavailable too? 

I will keep an eye out for your reply👀. 

[Aspire2Inspire]

I added them as items then went to service library to convert items into services. Yes they are showing in Service library. 

[Kassi_]

Thank you for confirming, @Aspire2Inspire. 

Can you send over your Appointment Booking site where these services are missing from? And one more confirmation, did you add these in your Online Store or the regular Dashboard Service Library? 

[Aspire2Inspire]

Dashboard 

[Kassi_]

Ah okay, @Aspire2Inspire. From what you've described, it sounds like you're on the right path. And since you're still experiencing the missing service, contacting our Appointments team directly would be your best option.  

You can use this phone number: 1-855-700-6000. They will be available Monday to Friday from 8am to 8pm CST. 

[Aspire2Inspire]

Thank you.