Is there a way to view two different locations for booking on Square Appointments?

[Meaganlett]

A moderator has changed the original title "APPOINTMENTS" to "Is there a way to view two different locations for booking on Square Appointments?" 

IS THERE A WAY TO ALLOW 2 DIFFERENT LOCATIONS ON SQUARE APPOINTMENTS. FOR EXAMPLE, IF I GO TO BOOK A PARTY AS A CUSTOMER, IS THERE A WAY I CAN SEE BOOKINGS FOR EACH LOCATION? I HAVE ADDED THE LOCATION, STAFF, LINKED STAFF TO THAT LOCATION AND I AM COMING UP BLANK.

[Summer2024 · Accepted solution]

Hi, @Meaganlett ! 👋

Yes, you can set up and manage multiple locations in Square Appointments. I am going to list some steps and best practices. I know you have probably done some of these steps, but I want to make sure any other Sellers that stumble upon this thread have all of the information from start to finish. 

Step 1: Verify Location Setup

1. Go to your Square Dashboard
2. Navigate to "Locations"
3. Confirm both locations are properly activated
4. Ensure each location has a complete business profile

Step 2: Configure Appointments Settings

1. Go to Appointments > Settings
2. Select "Multiple Locations"
3. Enable "Allow customers to book at multiple locations"
4. Set specific booking settings for each location

Step 3: Staff Assignment (I know you said you already did this, just including the steps for other Sellers) 

1. Go to Appointments > Staff
2. Select each team member
3. Under their profile, click "Locations"
4. Assign them to appropriate locations
5. Set specific availability for each location

Step 4: Service Menu Setup

1. Go to Appointments > Services
2. Configure services for each location
3. Ensure pricing and duration are set correctly
4. Specify which services are available at each location

If customers can't see both locations:

• Check your booking site settings
• Verify the location toggle is enabled
• Ensure the booking flow includes location selection

If you are still experiencing issues after following these steps, please let me know. I hope this helps!