Transferring from online store to website builder

[Vkawalec]

Hi all, 

Last week I created an account and chose the 'Online Store' option instead of the 'Website builder' option. Can anyone help me transfer to a Weebly website builder account?

Please and thank you!

[Laurie_]

Howdy, @Vkawalec, and welcome to the Seller Community! 🤗

I think you've stumbled onto the Square Seller Community when you probably want to reach out to the Weebly Seller Community for help with your site setup.

If it's anything like the Square Online settings, you can try opening your Site Editor and clicking the dropdown menu at the top to open your site pages. Then, scroll down to see if you can find an option called 'Online Store', click on the ellipses and you may see the option to Switch Templates.

I'm flying a little blind when it comes to the Weebly platform so if you don't see these options, try reaching out to the Weebly Seller Community first for support with this. 

Otherwise, please reach out to our Support Team directly at 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time), or contact us via online chat or email. See the below steps.

1. Sign in to your Square account

2. Head to our contact page https://squ.re/3AWfZs2

3. Go to "Other", then "I don't see my issue"

4. Click "Message us", "Email us" or "Call Us"

Or, if you see the new chatbot help flow, type “support” to bring up a list of contact methods.