Discounts help

[RobbieB]

Hi everyone 🙂

I have a question about discounts.  Now I understand that I go into Items on the Dashboard and put a discount and check which items I want to apply the discount to, so when the customer checks out on the Square it calculates the percentage off..and that works! 🙂  But what if I want to do it in my online shop?  I know that I can adjust the price to a sale price, but do I need to do each and every item separately?  I am a little confused also... if I put a price in the Online Item Library it automatically adjust it on Square, so if I put a % off in my Online Item Library will that automatically adjust the prices in Square?  I know its a kind of silly question, but I dont want to adjust the prices online and then when someone uses the Square at the market that it takes double the discount.

Any help would be much appreciated.

Kind Regards

Robyn

[Seamus]

Hey @RobbieB,

Definitely not a silly question!

Square Online actually has a completely different system to applying discounts than Square POS / Invoices / Virtual Terminal.

You won't be able to apply your discounts through online store, and will instead use a coupon system.

Ideally you'd want to keep the item prices the same both on POS and Online, then either apply a discount and POS or have a customer use a coupon online.

Hope this helps! Please let me know if you've got a use case that isn't met by using coupons online and I'll pass on your feedback 🙂