Alex1969
05-20-2025
12:14 PM
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Card entry
Ant add card to file or put it in manually
1 REPLY 1
Laurie_

05-20-2025
06:53 PM
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Hi @Alex1969!
Can you let me know a bit more about the issue you're seeing?
If you could help me out with the following, I'd be happy to provide some troubleshooting steps:
1. Are you attempting to add a Card on File to a customer's profile, or manually enter a card payment, or both?
2. Where are you attempting this action — in your app, or via your online Square Dashboard?
3. When attempting the action, do you receive an error message?
Once I have a bit more of an idea of what you're seeing, I'll be happy to help!
Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.