identify payments from different devices

[AnsticeMadeley]

Hi! We have really embraced Square and now have 2 registers in our Bar, one in our Cafe, a Terminal on Reception and a Reader in case of emergency!

My issue is that my Reader and Terminal are not identified as separate "devices" in my device list, so I can't check how much activity has come from those sources. 

I run the reader through an iPhone.

They are all logged into my Square account so (I assume!) the payments are coming to my bank account, but its hard to tell...

All help gratefully received.

[Emma_]

Hi @AnsticeMadeley, welcome to the Seller Community! I'm glad to hear you're happy with Square. I apologise for my delayed response too. 

In order to track your transactions by device, you need to make sure you set up a different device nickname for each Point of Sale and devices you have. To do so, please follow the steps below: 

1. Login to your Dashboard > Settings > Account settings

2. Go to Business information

3. Select Devices

4. Click on the three dots for the device and set up a nickname for each of them

Once you have set up a nickname, you can filter the transactions by device from Transactions section on your Online Dashboard. You can go to Sales Summary > click Advanced Options > filter by Device.

To learn more about how to track your transactions by device, please visit our Support Centre. 

I hope it helps. Let me know if you have any other questions.