Members’ Discount on Purchases

[MarshfieldCC]

Hi there,

We are a sports (cricket) club who use Square for all our bar sales to members and non-members. At present there is no differentiation in price between the two groups of customers. If we wished to introduce a blanket 10% discount on bar sales to our members, has anyone any advice on the easiest way of setting this up? It is probably not practical to enter details of all our members (300-400 people) into the system, so we’d be relying on the POS register to apply the discount, or possibly scanning a membership card of some description. 

Does anyone have any experience of this or can offer any advice?

Many thanks,

Jonathan

[tranguyen · Accepted solution]

Welcome to the Seller Community @MarshfieldCC.

From reading your post, my first suggestion would have been to create a customer group discounts. You can actually upload multiple customer profiles at once using our customers import tools.

Once you've uploaded your customers, the next thing to do is to create a new group for your members. To add customers to this group, you can select the checkbox next to their name (you can select all customers at once by checking the box next to the Name field as well) and click Add to Group. 

After that, it's just a matter of setting up the customer group discounts and making sure they are added to the sale at checkout. You can find more information on how to set this up in our Product Update. 

My second suggestion would be to just create a discount called "Member Discount". When members show their cards at the till, you can just manually apply the discount to their sale.

I hope this will help!

[MarshfieldCC]

Tra,

Thanks very much - that simplifies things for me and gives me food for thought. My first thought is that searching for a customer profile at what can be an extremely busy bar (usually staffed by an ever-changing cast of volunteers) probably isn’t feasible. Simply applying a ‘member discount’ at the till might be the way to go for us. Alternatively, since the majority (probably 80-90%) of our sales are to members, perhaps our headline prices could already have the 10% member discount applied and instead we add a ‘supplement’ for any non-member sales? 

I’ll give it some further thought - we’re shortly about to order a Square register kit and I’ve yet to set all this up for the opening of our Clubhouse in April. 

Thanks again for your help - much appreciated!