Why is my virtual card not working?

[Zouba]

[The title of this thread has been edited from the original: can't use square Virtual card in all store]

Hello 
my website work's and all fine but my problem is when i try to use my virtual card from square in all websites it decline and it show the transaction in activity scratchy even in game apps purchase the same can you hep me !

[Alex_]

Hello @Zouba,

Thank you for posting in the Seller Community. Welcome.

To make sure i'm understanding, is this a virtual card from the Square POS system or from the Cash App?

Please let me know by replying in this thread. I'll keep an eye out for your response.

[Zouba]

the card that square create it to me for using the money without bank 

[Seamus]

Hey @Zouba,

While we're not able to look into private account issues or transactions via our Seller Community, you can get in touch with support for further assistance with this one!