Variations not working

[mhweft]

I am a big user of variations but tonight I have an item that refuses to be seen online as a variation.

I am selling buttons, same size and make and in 16 different colours.  For some reason, Square sees the variation, manages the variation, but will not accept the photos or the names.

I have checked all my other variations - working.  No settings are different, its just not happening.

Any thoughts?

[Arie]

This definitely sounds odd, @mhweft! When you have a moment, can you clear your browser's cache, and try saving this again? Please let us know how you go!

[mhweft]

that worked - but I forgot to check whether it was still broken before trying

[Arie]

Glad to hear it's working now, @mhweft - let us know if you run into any other issues at all! 

[Destinationkfit]

I have 4 variations I’ve made for a booking but only 3 are showing through the booking site. I’ve cleared my cache, logged out and back in but it’s still only showing 3. 

[mhweft]

Just check that you don't have a "regular" variation sitting at the top of the list.  If so, try renaming it to you first variation.

The other thing that sometimes works is just re-typing the variation names.  It shouldn't make a difference but....