hiddenhabitat
01-16-2023
11:29 AM
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Shipping fee for plastic gift cards
I am wondering why the shipping fee (FedEx) for the plastic gift cards is so high. It's $50+ for the basic 20 cards. Over $100 for shipping 75 custom cards, bringing the total to well over $250 for the 75 cards. That's not reasonable at all. I realize egift cards are an option but a majority of my customers have requested a physical card to gift, which to me is reasonable.
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_Violet

01-18-2023
01:19 PM
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Hi @hiddenhabitat - Thanks for reaching out to us here on the Square Seller Community👋
We wouldn't have insight into this because the physical gift cards are ordered through a third party. If you have any questions about your order, you can reach out directly to eCard Systems.
Violet
Community Moderator, Square
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Community Moderator, Square
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