- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
How come I cannot register for square
I would like to start a square account but the website is not accepting my personal information. I would like to talk with someone to help me get registered but until you are registered it is impossible to find any contact support. ALL I WANNA DO IS REGISTER!!!! and it keeps telling me they cant verify my identity. They want a street address but I live rural and do not have one. I have a 911 address and a P.O. box number. Is there anyone that can help me to get started?
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
I would like to start a square account but the website is not accepting my personal information. I would like to talk with someone to help me get registered but until you are registered it is impossible to find any contact support. ALL I WANNA DO IS REGISTER!!!! and it keeps telling me they cant verify my identity. They want a street address but I live rural and do not have one. I have a 911 address and a P.O. box number. Is there anyone that can help me to get started
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
I'm very sorry for the frustration. You are required to enter a physical mailing address to activate your Square account. Once your account has been set up you can use a PO Box address to receive your free reader. If you're still running into trouble you could try these steps:
- Use legal land description or any previous physical mailing address you’ve had in the last six months.
- Try entering 'General Delivery' in the street address field.
Seller Community Manager
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
I am having issues having my identity verified by Square! I thought it was done, but when I went to accept payments it didn't work 😞
All my info is correct. The only thing I can think of is that I have another square account (with a different email) for a different organization. They prompted me to sign in wit the other account, but I can't figure out how to verify my identity and get payment.... Help? Thoughts?

- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Hi @Zoe666,
We're not able to assist in the identity verification process butyou can try these tips from the Support Center to see if they help.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
I registered a non-profit organization 501(c)3 and entered my personal information in order to get it started. I recently received a notification from the IRS because they listed all the non-profit income as my personal income. I have deleted that Square account, but need to start another by March 1 when we will reopen the non-profit store.
How can this be done without my personal social security number being the one of record. I would like to use the organization's Federal id.