Appointments - Customise and edit SMS / text message reminders

[AttentiveA]

Hi,

Can we please have a new feature to let us customise SMS reminders.

Am continually having customers responding to the reminder and becoming confused.

Thank you

[TailsandWhisker]

Hi, any updates on this functionality as looks like it would be very useful for all?

[Seamus]

No updates at the moment @TailsandWhisker. If we have more to share on this feature in the future we'll check back and make sure to tag everyone who has commented in this thread.

[LukaD]

Having absolutely same issue. And It have simple solution as everyone else do. Have on the end of the msg “NO REPLAY MSG” or ‘“AUTOMATED MSG”

At this case when square they start charging for subscription its becoming not worth it compare to competitors.

[Laurie_]

Hey @LukaD thanks for adding your voice to the conversation!

I hear you on this and while I don't have any updates to share regarding this feature request at the moment, I have passed your feedback on to our product team. We'll be sure to tag everyone in this thread once we have more news to share!

[vanityfur]

Same same! when is this feature coming??

[k_atie]

Hey @vanityfur, totally get why this feature would be beneficial to your business. We have no updates on the release of this feature as of yet but do keep an eye out on the Seller Community. We'll be sure to announce any changes to this feature here once we know more. 

[jjshomeandyard]

Is there a way to edit the messages yet? I really spent all this time setting it up to make messaging easier and it was advertised on QuickBooks as a way of testing clients.

[Laurie_]

Hi again @jjshomeandyard,

Great to see you popping up more often in the Seller Community!

Unfortunately, we don't have any further news to share but we are tracking this closely with our Product Team. Rest assured, once our team does receive an update, we'll be sure to tag everyone and comment in this thread so you won't miss the notification.

In the meantime, we'll continue to direct the feedback we receive here to our Product Team. 👍