Keep getting "something went wrong try to reload" when trying to load website

The title of this thread has been edited from the original: Help needed

 

My page keep saying “something went wrong please try to reload. I keep reloading and it’s not working 

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@Itsofficiallyme @Welcome to the community.  What browser are you using? Chrome, Safari or Edge? You could have something in your browsers cache preventing the page from loading.  Are other websites loading correctly? If so try this. 

 

  1. Open in Incognito Mode
    • Chrome: Ctrl+Shift+N (Windows) or Cmd+Shift+N (Mac)
    • Safari, tap the Tabs button, and select the Private tab group.
    • Edge, You can open it by clicking the three dots in the top-right corner and selecting "New InPrivate window," or by pressing Ctrl+Shift+N.
    • Try reloading the page there. This bypasses cached errors and browser extensions.
  2. If it loads then you will need to clear the cache for the browser you are using.  
    • Clear Your Browser Cache
    • Go to browser settings > Privacy & Security > Clear browsing data.
    • Clear cached images/files (you don’t need to clear passwords).
    • Then reload the page.

Hopefully this will fix your problem.  

 

 

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Best Answer

@Itsofficiallyme @Welcome to the community.  What browser are you using? Chrome, Safari or Edge? You could have something in your browsers cache preventing the page from loading.  Are other websites loading correctly? If so try this. 

 

  1. Open in Incognito Mode
    • Chrome: Ctrl+Shift+N (Windows) or Cmd+Shift+N (Mac)
    • Safari, tap the Tabs button, and select the Private tab group.
    • Edge, You can open it by clicking the three dots in the top-right corner and selecting "New InPrivate window," or by pressing Ctrl+Shift+N.
    • Try reloading the page there. This bypasses cached errors and browser extensions.
  2. If it loads then you will need to clear the cache for the browser you are using.  
    • Clear Your Browser Cache
    • Go to browser settings > Privacy & Security > Clear browsing data.
    • Clear cached images/files (you don’t need to clear passwords).
    • Then reload the page.

Hopefully this will fix your problem.  

 

 

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