Security Certificate from Weebly?

[charlottecm]

How do I get a security certificate from Weebly? My customers (at least those using Chrome) cannot access my website because it says it is unsafe.

There seems to be no way to contact Weebly directly to ask this.

[BernadetteA]

Hi @charlottecm Thanks for reaching out. 

Is your site using a Weebly subdomain? I believe the fix for this is to disable, then re-enable the SSL under the Settings tab in the Site Editor. If you confirm your site address I can confirm this. 

You can reach the team by scrolling to the bottom of our Help Center and clicking the contact us button. 

💡 Once you see the automated chat window, try typing something like "speak with a rep" to be directed to the teams available to your account. https://bit.ly/3rZ8mL1