Order Confirmation Emails Not Coming Through

[Guido1969]

This has happened before and I believe it just started working again.

PayPal is sending a notifcation that payment has been received but there is no order confirmation coming from Weebly's E-Commerce function.

Does anyone else notice this happening?

Am I supposed to do anything besides wait?

[vanweb]

We are having same issue I tried switching emails and no change.. I do get the system "chaned email notice" just none of the order emails...

[Atelier12Bis]

I'm having the same problem since yesterday. Orders go through and I can see them on the dashboard but no confirmation emails....

[Adam7]

Hi everyone. We were having some issues on our end which may have caused some delays in email processing. We've resolved those issues, though may take a little bit to catch up. 

If you continue to have trouble let me know.

[LindseyB1]

Hi I have not had confirmation emails for my last 3 orders. Please explain how and when this will be corrected.

Thanks 

Lindsey

[Adam7]

Hi, @LindseyB1.

Can you check your spam folder? It's possible the most recent order emails ended up filtered there.

[LindseyB1]

Hi Adam. They are not in my spam/ junk folder as I check that daily. Any other idea why they are not being produced?

 Thanks 

lindsey

[Adam7]

Ok. Have you changed your email recently? As far as I know there aren't any issues affecting sending out order emails. Do you have a different email address you could use with your account? If you continue to have problems, you could switch your account email address to something else to see if that helps.

[nourish1]

Adam, my customers and I have not been receiving order confirmation emails since 2/24/22. I have not made any changes to my email address. Please assist! Thanks!