Why are my documents embedded with Scribd showing up blank?

[Coaz]

[Note: The title of this post has been edited by a moderator.]

I'm trying to get some word documents to show up, but they won't display. I haven't had a problem until recently, so I'm not sure why it's an issue now. I have tried re-uploading the files and each time it accepts the file, but only displays a blank rectangle that I can't scroll through, which is to say the file isn't loading. Any workaround or anything?

I also tried a pdf of the same file and got the same result.

[Adam7 · Accepted solution]

There's an app in the App Center you could try instead, @Coaz. I would imagine that Scribd are probably aware there's an issue with documents displaying and are working on it, though.

[Adam7 · Accepted solution]

There's an app in the App Center you could try instead, @Coaz. I would imagine that Scribd are probably aware there's an issue with documents displaying and are working on it, though.

[pwolo]

I uploaded pdf files using scribd and was working great. Then I look at my website page and the files are gone.  I tried loading back on the page and nothing shows up. 

[Bernadette3]

Can you please post a direct link to the page with the document? Thanks! 

[EricMc629]

https://www.pineislandmethodist.com/gracenotes.html

[Bernadette3]

Thanks, @EricMc629 It looks like this is a known issue and has already been escalated by support. I'll update this thread once I have more information about the bug submitted to Scribd. 

[marthaluirl]

Hi Bernadette

Same issue here http://marthallewellyn.weebly.com/accelerationist-performance.html

[Rogerm1]

Try this one http://suttonsurreyrcparish.weebly.com/t.html
rogerm

[NJRFTF · Accepted solution]

@Coaz

Work around - save your Word file as a pdf then use Method 1 here to convert pdf to either a JPEG or PNG image file.   Then use th weebly Image element to place on the page.   The convertor mentioned above is free BTW.

And of course if you have a scanner then print the word doc and scan to an image file instead!

[sedwards368]

I was having the same problem.  Thank you for a solution!

[maiarcaru]

Did this issue get fixed? I'm experiencing the same issue right now and I'm stressed because I don't have some of those uploaded files here in my home office.

[Bernadette3]

Can you please post a link or let us know the page name with the Scribd documents? Can you also verify if you see the content in your Scribd account? 

[lmarun]

We're having the same issue with our site, beginning about a week ago. We're trying to upload some documents on our News page and instead are seeing some awkward blank spaces: http://www.cbcearthlaw.com/news.html

We've spent about 1.5 hours giong through a series of troubleshooting options, and nothing has worked thus far. 

Any assistance you can provide would be greatly appreciated!

[emilyorsborn]

I have been having the same issue as well for a couple days. There is just a blank white rectangle on the page.

emilyorsborn.weebly.com 

[Bernadette3]

We have an open support request with Scribd. I'll update this thread as soon as they resolve the issue. Thanks in advance for your patience. 

[TheMsgrKellyPro]

Haven't worked on my site for awhile and came back to discover that nothing Scrbd shows up.  

My website is The Msgr Kelly Project.  Sure hope this can be resolved!

Donovan

[Bernadette3]

This should be resolved now. Thank you all for your patience.

[Margo11]

I am having this problem now.

They worked yesterday and today it does not work.

Help!

[Bernadette3]

I'm sorry to hear, @Margo1. This seems to be an issue that pops up from time to time. Can you post a link to the page with the files so we can confirm?

[Juliafae]

I am struggling with this too hope it gets fixed soon

[sedwards368]

I am having the exact same issue