x

Challenge with creating categories in the menu section.

rsswebshop is our registered domain.

It is still under construction. Our team are experiencing challenges with the weebly editor. When we decide to add categories as a new page in the menu, we click on the '+' and select category. However once we category is selected, you can see that it is loading. But it is loading indefinately, nothing comes up. We have experienced that for the past four days. hence we are unable to create category pages. We need help.

One of us got in touch with your support team via the weebly web chat. We were told there is a bug. We are reporting the issue again to expedite the process, because we are stuck.

We will really appreciate your help.

703 Views
Message 1 of 3
Report
2 REPLIES 2
Square

I'm sorry to hear you are having trouble with the editor, @Rsswebshop

If the rep has confirmed a bug, we'll have to wait for the engineers to debug and resolve the issue. 

In the meantime, you can create a standard page, then use the Categories element to display the categories on the page. 

668 Views
Message 4 of 3
Report

Bernadette, is there any way to have the  'create standard page and add category element' appear the same as the add category via menu page? I MUCH prefer the look rpeviously before the bug ruined my page. I was halfway through creating the category pages when the bug appeared. Is there any CSS tips I can have to have the appearance the same or is that impossible? Thanks.

226 Views
Message 4 of 3
Report
This thread has been archived and locked. Please start a new thread if you would like to continue the conversation.