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How do I move a paid hosting plan to a different site in my account?

We currently have a Pro Plan on our site and have done a complete site redesign using a free site. I'd like to transfer the Pro account to the free site along with the site address. I submitted a help ticket under "Account or Billing Related", but not sure if this was the right thing to do. Can you clarify how I can make this transition?

Thanks!

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Square

Best Answer

Thanks for joining the Community, @jataylorart.

I've moved your service over to the rebuilt site for you. If you need to speak to our support team, tell the chatbot you need to speak to a representative and it will provide options. It's pretty good at doing this if you ask something which requires a person, but if you've run into something new then you can say that to it to get routed over to a support agent.

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Square

You did the right thing. Smiley Happy I have moved the service for you and closed out your ticket request. You will need to make sure to update the site address to your domain name, however. 

https://hc.weebly.com/hc/en-us/articles/201740093-How-Can-I-Change-My-Site-s-Address-or-Domain-Name-

Please let me know if there is anything else I can do for you. 

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I have the same issue please help! I already migrated my domains and all that's left is the Pro plan needs to be moved to the new one. I can't even finish building the site because of the restrictions with the free plan.

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Square

Hi @fairygodmother I moved the service to the site connected to a domain name. Please let me know if this is not correct. Thanks! 

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Thank you so much!

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Square

You're welcome. Smiley Happy 

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Message 27 of 43
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Hi,

I have created a new site and not able to transfer my PRO plan to it. Please help. Thanks

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Square

Hi @samlives88 Can you verify the old site name and new site name you wish to move the plan to? Thanks! 

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Hi Bernadetta,

The old one was phoenix sports club using domain www.phoenixsportsclub.com.au ( I had deleted ths one from weebly) and the new one is Olivia Musa under domain - www.phoenixsportsclub.com.au.

Thankyou

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Square

Thanks for confirming. I've moved the service over to your current site for you. 

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Hi Weebly Team (Bernadette?),

I'd like to move a pro account from the site "SOSHE DRAFT" to the site "SOSHE LAUNCH". Can you do that for me? Thanks! Shannon

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Square

Not a problem, @ShannonSF I've moved the service over for you. 

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Hi, please move my pro plan to the site called "My Site".

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Square

Hi @mmody It looks like you spoke with a chat rep today and they were able to assign the service. Please let us know if there is anything else we can do for you. 

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Hello Weebly Team,

I am going to hvae to request the same change (pro service and domain to the new site).

Is there a way to accomplish this myself? I would like to have the ability to move it quickly when i'm ready to go.

Thanks,

Nicholas

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Hi Burnadette!

I need support with this one as well.  I'd like to shift my pro plan to a new weebly domain.  From: thepaisleyroseflowers.com to thepaisleyrose.ca.

Can you assist?  TIA

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Square

Hi @PaisleyRose I moved the service over for you. Please let me know if you need help with anything more. Smiley Happy 

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Hi Weebly Team!

I need support with this too. I'd like to move my starter plan to a new weebly site. 
From: Cancer Survivor AC to C/S Cancer Survivor

Please Smiley Happy

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Square

I just took care of that for you, @lul99 - let me know if you have any questions.

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Thank you!!! 

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Hey, could you help me with transferring my pro plan? 

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