How do I delete an uploaded file?

I want to completely remove an uploaded PDF file from my website. I can remove the link to the file from the page on my site, but the PDF file itself still exists and can be accessed by anyone with the direct URL, for example:

http://www.scfcommunity.org/uploads/1/1/5/8/115852915/scf_barometer.pdf

How can I remove a file completely so that the URL no longer works? Can I access the uploads directory and, if so, how?

Thanks!

12,181 Views
Message 1 of 60
Report Inappropriate Content
59 REPLIES 59

I have the same problem!

I deleted a page which included a file link (PDF). The page is gone but the PDF is still searchable on the internet and I need it removed urgently as it contains sensitive and outdated pricing information! 

6,843 Views
Message 48 of 60
Report Inappropriate Content

Same here as well...

I have an old resume that needs to be gone...

Please help!

6,703 Views
Message 48 of 60
Report Inappropriate Content
Square

Hi @TD7 I responded to your private message asking for more information. Thanks! 

6,701 Views
Message 48 of 60
Report Inappropriate Content

I also need to delete a bunch of old files from my website. Can you help me with this please?

6,728 Views
Message 48 of 60
Report Inappropriate Content
Square

Hi @xannabelle Do you have a link to the file you want deleted? 

6,723 Views
Message 48 of 60
Report Inappropriate Content

Hi @Bernadette and @Adam, would one of you kindly assist us in deleting an uploaded file from our website?

6,705 Views
Message 53 of 60
Report Inappropriate Content
Square

No problem, @Blankinship - I just sent you a PM.

6,696 Views
Message 53 of 60
Report Inappropriate Content

Hi Adam,
I also need a bunch of files deleted. I have written you guys an email but have not had answer unfortunately.

Would appreciate a direct contact.
Thanks,

6,640 Views
Message 53 of 60
Report Inappropriate Content
Square

Thanks for submitting that case, @sosmarci. A member of our support team should be getting back to you soon. In the meantime, it would help our support team if you reply to your case with a list of links to the files you need removed.

6,643 Views
Message 53 of 60
Report Inappropriate Content
Square

Hi @Blankinship I confirmed with Adam that he received your message with the file name, and I've removed the file for you. It may still be cached on your machine for a short amount of time, but should no longer be accessible. 

6,679 Views
Message 53 of 60
Report Inappropriate Content

Why in the name of all that is holy can we not manage our own files? 

6,647 Views
Message 61 of 60
Report Inappropriate Content

Just so you know, this still has not been deleted.

6,647 Views
Message 61 of 60
Report Inappropriate Content
Square Community Moderator

@MaggieBird I'm really sorry to hear the frustration regarding your file. Can you please give me the file name and I can delete it for you?

AshleyK
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
6,642 Views
Message 61 of 60
Report Inappropriate Content

Please delete this file for me asap too https://www.ex-seed.co.uk/uploads/7/0/4/9/7049992/es_-_internet_erasure_service_agreement_to_sign.pd... 

It seems that there is a gliche on weebly that if site owner deletes a page without deleting individual uploads, the uploads stay accessible to google bots. 

6,127 Views
Message 61 of 60
Report Inappropriate Content

6,125 Views
Message 61 of 60
Report Inappropriate Content

I have a file which requires deletion as well.  It is ridiculous in the year 2022 that we can't simply manage our own uploaded files.

6,103 Views
Message 61 of 60
Report Inappropriate Content

"We don’t have a customer-facing file management system for the site editor that allows you to delete files on your own."

Seriously why?

6,094 Views
Message 61 of 60
Report Inappropriate Content

6,085 Views
Message 61 of 60
Report Inappropriate Content