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Hello,
I unchecked "display the title above yourpages" for the header text. I want to have the text again, so I checked and edit the site. I can see the text on the weebly admin page, but not online, even whith refreshing the page. I even lost my navigation menu on phone.What can I do ? I need the website fot finding a job and weebly helpcenter don't answer me .
Text : NATHAN SCHNEIDER on the top of the header
Web : https://www.nathanschneider.fr/
Thank's
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I've moved the domain over to the newer site for you, @calizarine.
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Hi @calizarine Do we have permission to publish the site for you if needed? It does look like you are using a custom theme which could cause an error, but I want to check a couple things first. Thanks!
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Hello,
Thank you @Bernadette fot the answer, yes you can publish the site. Do you need something special to do this ? Nice to help me. Merci.
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I think it might be an issue with the custom theme you are using, @calizarine. Can you try switching to a standard theme to see if that helps?
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Hello @Adam, I tryed with several other Weebly themes like Cleanlines, Haberdasher, the result is the same. Same also with the theme where the title is besidelike Edison.
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I tried to insert a picture (logo) instead of the text, but even the logo isn't visible.
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Something must be wrong with the header code, but what ?
<!DOCTYPE html>
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
</head>
<body class="header-page">
<div class="wrapper">
<div class="cento-header">
<div class="nav-wrap">
<div class="container">
<a class="hamburger" aria-label="Menu" href="#"><span></span></a>
<div class="logo">{logo}</div>
<div class="nav desktop-nav"><div class="container">{menu}</div></div>
</div>
</div>
</div>
<div class="banner-wrap container">
{{#header}}
<div class="container">
<div class="banner">{content}</div>
</div>
{{/header}}
</div>
<div class="main-wrap">
{{#sections}}
<div class="container">{content}</div>
{{/sections}}
</div>
<div class="footer-wrap">
<div class="footer">{footer}</div>
</div><!-- end footer-wrap -->
</div><!-- /.wrapper -->
<div id="navMobile" class="nav mobile-nav">
<a class="hamburger" aria-label="Menu" href="#"><span></span></a>
{menu}
</div>
<script type="text/javascript" src="/files/theme/plugins.js"></script>
<script type="text/javascript" src="/files/theme/custom.js"></script>
</body>
</html>
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HTML code isn't identical with all themes, so I can't say whether what you have there is correct or not. I would submit an email case to our support team so they can take a look. You can do that via our support site.
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Hello,
An email has been sent in the first place to them on the 8th of january, but it has never had an answer sadly
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Do you have a case number for your request? I can check to make sure that we received it successfully.
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Yes @Adam I have a number : 47899604
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Thanks! Our team did receive this correctly, so you should hear back from them soon.
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Hello @Adam and @Bernadette , I'm waiting now for a solution until the 8th january ! Even by email !!
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I'm surprised you haven't heard back, @calizarine. Your case has been assigned to a member of our Advanced Support team. I just left a note letting them know that you posted looking for an update.
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So, because the Weebly team don't answer me by mail, I had no other solution to rework a copy of the site.
How can I replace the original paid version with the copy, without paying for a new site ?
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We can help you out with that. You've got quite a few sites in the account, though. Can you please confirm the site title you want to move the service and domain to?
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@Bernadette Yes the title is NATHAN SCHNEIDER A, the A letter is only a marker, hope I could remove this letter after, the domaine is https://www.nathanschneider.fr/
I guess I have to rebuild my footer ?
Thanks
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Hi @calizarine I moved the service for you. Do you want to wait to move the domain until you've rebuilt the footer in the new account?
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Hello @Bernadette ,
the footer is alright, you can move the domain, please.
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I've moved the domain over to the newer site for you, @calizarine.
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