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Don't have on my dashboard a Form Entries section

Hi there, I created a few forms on my website. I receive submissions to my email address but it is not showing up on the dashboard and I don't have on my dashboard a Form Entries section. How can I add it there?

Thanks,

Reneta

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Heh, same issue here, so I contacted their support yesterday (2021-04-29) and they told me where they hid it. On the main page there's a link on the left, just under "Overview" called "Edit Site". Click it - don't worry, it won't actually edit the site (sigh...). Then you'll see the Form Entries button where you can Export all (you can choose which form to export via a drop-down menu).

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Square

Thanks for your post, @Reneta. To see your form entries, click on the drop-down on the top left of your dashboard and choose "Website". On the page that loads, you should see an option for form entries.

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Thanks, Adam, I found it! I really appreciate the quick reply, very helpful!

Best,

Reneta

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Awesome - glad to hear that!

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I have also seen that the form entries are not listed on the page on the new dashboard... Have included a screen shot.

Could see them in the old dashboard scenario and export.

Please also let me know the solution.image

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Hi Adam, My form entries are not showing up in the new dashboard. I was able to access them by switching back to the old dashboard which is not ideal. Is a fix for this in the works? 

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I have also seen that the form entries are not listed on the page on the new dashboard... Have included a screen shot.

Could see them in the old dashboard scenario and export.

Please also let me know the solution.

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Square

Sorry about that guys - our engineers are working to fix that so it displays the entries again. In the meantime, if you open the site in the editor and click on a form, you can then view the entries by clicking the "form entries" button.

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That is all well and good, but you can not export entries from the form itself. Suggestions?

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Square

Thanks for reaching out. It looks like our engineers are still working on a fix for this. It's hard for us to give an eta for bugs since they can vary greatly. Hopefully they will have a solution soon. 

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Well, they need to hurry. This shouldn't be a difficult fix and it's taking forever. Weebly is horrible at timely fixes. Frustrating

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Your engineers have still not fixed this, can you remind them.

Thank you

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Square

I can see the form entries if I click Website>General>Form Entries. What do you see on your end?

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Is this still there? Because i cannot find it now. And I NEED it ASAP I just launched a product this is very shameful my entire home dashboard changed and I cannot find anything I feel like I am losnig my mind why is it so hard to find it!

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Square

They're still there, @dejadrewit. Go to Website > Overview, then click on "Form Entries" and you can see them there.

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Hi - we are experiencing this as well. 

We use the form entries for collecting data, and whilst you can "see" the entries we can't see a way to download the data, which is what we have used the forms for. Our workaround now is to have to re-enter all the data by hand? which seems like a terrible option!

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Square

Hi @COTE-Esther It looks like you are logged into a contributor account. I'm checking in with support to see if there's any known issues. Do you have access to the main account under the email that begins with media@ ? I'm able to view the entries when I log in from the main account. 

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Hi Bernadette, 

 
I work with Eloise, I can sign in as owner and there are no extra options to look at the contact form data. 
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Square

When you log into the email beginning with media@ you should be able to click Website>Overview and see the following:

What happens when you follow these steps? 

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I still can't see my forms from the dashboard!  How is this not fixed!?!?!

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Square

Hi @soilwater. I can see the form entries in your account. Click Website>Overview>Form Entries. There is a dropdown in the top left corner that will allow you to switch between forms. 

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