Hi, over the past week I've begun receiving duplicate submissions on my contact forms - usually 2, at times 3 or 4. I've used Weebly for years, and never had this issue. And, it's happening across all my sites.
I initially thought it was the person filling out the form multiple times, but it's happening almost every time, so I went in to test my forms myself.
Here's the issue - when the person filling it out hits "submit," there is a pretty long lag before something happens. For me, that lag was as long as 12 seconds. So, people filling out the form are just hitting "submit" over and over because it appears to them nothing is happening.
This isn't an Internet connection issue - my pages load fine. It's a lag issue between hitting "submit" on a form and getting either a confirmation message, or being taken to a new page (as you know, when you set up the form, you can either display a confirmation message or enter a link the person is taken to after they fill out the form). This lag compels the person to hit "submit" repeatedly.
I can't remember this being a problem before last week. And, rarely did I get duplicate entries over the past several years. So, this appears to be something new. And, since it's happening across all sites, it appears to be a wider problem. To troubleshoot, I deleted the form and re-created it. But, the lag was still there.
Please help, as this is a terrible user experience and not many people are going to wait over 10 seconds for a form submit to work. If you need to look at one of my sites, check www.awarenessbasedtherapy.com ("contact" and "join" pages). But, again, this is happening on all sites.
