Contact Form not working

[ishenka]

Hi, I use a range of contact forms on my site, one of them has suddenly stopped working. 

Despite completly filling the form the error message "Please correct the highlighted fields" comes up and the form can't be submitted. 

All the data entry boxes are short text boxes or options buttons.  

https://www.familyminded.com.au/new-child-client.html

Many thanks, Katy

Thanks

[Adam7]

Sorry for the trouble, @ishenka. Can you re-publish your site? That should resolve the issue for you.

[ishenka]

Thanks Adam, it is working again. 😁

[Adam7 · Accepted solution]

That's great, @ishenka!

[swapngrow]

I have same issue, have republished site and reloaded but still getting the same "Please correct the highlighted fields" response

[Adam7]

Can you edit your contact form in the editor, toggle on the cookie opt-in option, toggle it off (unless you want it on), then re-publish?

[wakinggirl2many]

Adam--

This problem appears to be wide-spread and random since the GDPR form changes.

I have over 200 Weebly websites.

Is there a way to determine which sites need to be re-published, without manually testing each form?

Thank you,

Gertie

Waking Girl Company

[Bernadette3]

I don't think there's a way, Gertie.  

I just tested your gift basket site and everything looks good there. Do you have multiple accounts? 

[LeePLee1]

I've just had the same problem.  After the Google Captu info was done, nothing - no confirmation of message sent.

I took off the Google Captu and then the form said incomplete information and highlighted the first name.

I had to redo the form and it worked with no Captu on it at all.

I have only 20 sites - but this is going to be painful to redo them all.

Republishing didn't make any difference at all.

Please help Weebly team.

[Adam7]

Did you add any fields to the form and change the name? Meaning, did you add an email or phone number field, then change it to "first name" or something like that?

[wondersdreamswi]

Mobile contact forms not working

 

My mobile forms were working and now will not.  I have recreated them, I have unpublished and republished my site, I have tried changing themes, I have added and taken away Google Captcha and Opt in (saving and republishing in between).  I just need them to work.  Any ideas?  Works on computer, just not on mobile.

http://wondersdreamsandwishes.com/quote.html

[wondersdreamswi]

My mobile forms were working and now will not.  I have recreated them, I have unpublished and republished my site, I have tried changing themes, I have added and taken away Google Captcha and Opt in (saving and republishing in between).  I just need them to work.  Any ideas?  Works on computer, just not on mobile.

http://wondersdreamsandwishes.com/quote.html

[edgar3]

EL FORMULARIO CREADO EN MI PAGINA NO LLEGA A NINGUN LADO... ES MAS NO SE COMO CONFIGURAR A DONDE TIENEN QUE LLEGAR??? QUIEN ME PUEDE AYUDAR PARA HACER FUNCIONAR EL FORMULARIO CREADO PARA NUEVOS CONTACTOS??  HAY QUE TENER UNA CUENTA DE CORREO ?? EL NO TENER GSUITE ES EL MOTIVO?? 

ESE FAMOSO GSUITE ES PAGADO VERDAD? CUANTO VALE AL AÑO? GRACIAS

[edgar3]

A MI ME SALE QUE LA INFORMACION FUE ENVIADA, PERO DONDE LA VEO? DONDE TENGO QUE CONFIGURARLA PARA VERLA, CUANDO LOS CLIENTES QUIERAN CONTACTARME???

POR FAVOR??¡¡¡¡¡

[Bernadette3]

Hola @edgar  Los correos electrónicos del formulario de contacto van a auditpure @

Puede cambiar esto abriendo el formulario de contacto en el editor y haciendo clic en Opciones de formulario. Luego edite la segunda línea que dice "correo electrónico a".