Cannot upload photos

DMK1 · ‎10-18-2016

After using Weebly for three years, I suddenly cannot upload a photo to my blog. Since this site also highlights my artwork, this is a problem. I've cleared out the cache, I've used two different browsers. I'm using the same format for photos that I've used in the past, but suddenly they just won't load. Anyone else having this issue? I've emailed support and am still waiting to hear back. Would love to hear how others have worked this out.

Adam7 · ‎10-18-2016

Sorry to hear that, @DMK. Are you uploading to image elements, galleries, or slideshows? What happens once the image starts to upload?

DMK1 · ‎10-18-2016

Hello Adam. I'm uploading to image elements. I haven't checked what will happen in the gallery page, yet. After working 8 hours yesterdayto load one photo, the dialog box said it had loaded, but the site didn't link to the photo and only gave me a small 'x' where the picture should have been. When I tried to upload today (in hopes that yesterday was a fluke) it once again appeared to be uploading, then hangs up when it indicates it's about 2/3 loaded and stays there for hours.

Also, when I tried to 'replace photo' the download dialog shows it starts, gets about half way and then restarts and freezes.

ReturnToSender · ‎04-08-2019

Yes!
And I've been telling weebly support everyday for the past 3 and 1/2 months. I've talked to 12 support techs each several times.
Ive done everything they told me with their pathetic canned answers.
They finally accepted they had an upload glitch at the beginning of March... Its still not fixed.
I am so frustrated because I have 4 business sites with them. I've lost so much revenue and clientele. I am trying to get them to refund my subscriptions, and after that I will be never using weebly again. Ever. I would advise everyone else to do the same.

ReturnToSender · ‎04-08-2019

They also told me it was just a glitch for android phones.
So if you are using ios they also now have a problem for both. Try tech support, maybe if enough people tell them it's an issue they will actually have to fix it.