Subscription refund

Hi, 

I would like to request for weebly subscription refund. Been trying to get in touch but no one reaching out to me. 

Please advice

Joey

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Square

Not a problem, @joeyho. Did you want to get a refund for the service that auto-renewed this month?

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Hi Adam, 

Thanks for replying. I have been trying to search for this particular thread to follow up on my request. Yes. I need a refund. Please assist. 

Regards, 

Joey

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Square

Ok, not a problem! I've refunded the renewal for you and removed the service.

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Hi Adam, 

Thanks for this. 

Would you or weebly send me any document in writing to my email account that the refund has been processed? I just saw the amount charged to my credit card. I need to have some written proof that the charge will be written off. 

Thanks for assisting. 

Joey

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Square

You can actually print out a refund "receipt" from your dashboard. Click the Account link from the dropdown in the top right corner and then click Order History. 

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Hi, I got back the refund for weebly site building services. Can you check my domain name www.fleemeatrip.com. Is it still available? Can I renew the domain name but host it somewhere else? Thanks
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Admin

@joeyho it looks like the domain is owned still, but to confirm that it is in your name you will need to contact namesilo and ask. If it's in your name, you can certainly host it somewhere else. 

AshleyK
Community Moderator, Square
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