REFUND

[andreacreative]

RE: Cancel subscription and Refund

Hi,

I would like to cancel my Weebly plan subscription as well as connecting to a domain. I did both yesterday but the transaction didn't get through. In fact, the amount dedducted was reflected a few times on my receipts.

Please help.

All the best

[personal info removed]

Andrea

[Adam7]

Not a problem, @andreacreative. 

I've canceled your site upgrade and voided the transaction. It looks like the attempts to purchase a domain were also voided, so all of those charges should eventually fall off of your account without settling.

[andreacreative]

@AdamThanks for the assistance. You're of great help.

Can you help me to understand this part please - so $60 is for connecting to a domain while $19.95 is to buy a domain name. The total would be 60+19.95 for a year's subscription?

Am considering eCommerce platform $25 instead. I'm still weighing out the options right now...

Thanks and kind regards.

[Adam7 · Accepted solution]

Not a problem - that is correct, it would be $60 a year to have the option to use the domain as the site address, and $19.95 a year for the domain itself. 

[kole]

Please help me apply for a refund

10/18/20

Weebly Business Site - 1 年

付款

$282.58

5236

[Adam7]

Not a problem, @kole. I have refunded the charge. Did you want your Pro service restored?

[kole]

No need, thanks for your reply

[kole]

Error code 404 appears on my webpage

[kole]

Hello adam
I want to maintain my original monthly payment plan
I saw that you helped me get a refund
But my webpage shows an error code
Please assist me thanks

[kole]

Please help me apply for a refund

10/18/20

Weebly Business Site - 1 YEAR

付款

$282.58

5236

http://www.afasevent.com/
[personal info redacted]

[Adam7]

I've restored the Pro service you had before you upgraded to Business, @kole.

[kole]

[andreacreative]

Hi Adam,

I signed up for a custom domain again. But the transaction for $29.95 still did not go through.

Kinda disappointed actually.  

I have limited time to get things up, but it's alright, I think I shall stick to the weebly subdomain for now.

Could you please once again help me with the refund of $60 and $29.95 please.

Thank so much!   (:

Kind regards.

[andreacreative]

[Bernadette3]

Everything has been refunded for your account, @andreacreative. The system auto refunded the charge to Paypal for the domain name, but this may just show as a pending transaction since it did not process correctly. I processed the refund for the hosting plan and should return to your account within 3-5 business days. 

[imdonewithit]

id like to cancel the gsuite servcie on my account we were just charged for it and i would like that refunded

[Adam7]

Not a problem, @imdonewithit. I've taken care of the refund for you.

[mikailakeyes]

Hello,

I would like a refund on a 1 year personal site subscription. I've went ahead and cancelled it but want to make sure I can receive a refund before the 30 day period ends. 

Thank you

[Adam7]

No problem, @mikailakeyes. I've voided the charge for you and removed the service.

[TimothyJulian]

Hello! I wasn't aware of the plans and I'd like to ask for a refund. 

Yours sincerely