No headers showing in secure checkout!

[JoRahui]

Hi, my secure checkout page has no headings, where the customer enters their details. Please help?

[Bernadette3]

Hi @JoRahui What is the name of the site, please? I believe this is due to the theme you are using, but I can confirm. Thanks! 

[JoRahui]

www.cheeramore.co.nz 

I'm thinking the issue could be either the page colour and/or the font colour?

Desperate to sort asap please?

[Bernadette3]

The issue has been reported by several stores using dark themes. The engineers will make sure to address it, but I don't have a timeline for completion, unfortunately.  

I'm checking to see if there is a way to change the font color for the checkout screen. I don't believe there is an option, but it may be controlled by a different font setting. 

[JoRahui]

Oh no, not cool, considering I recently upgraded to the most expensive option, so there wouldn't be problems. Why is it only just happened though? Would really love some help to rectify this issue asap please 😣

[Bernadette3]

Hi again. It looks like they resolved the issue, but you will need to update your custom code. Did you code it yourself or did someone make the site for you? 

[JoRahui]

Hi, I had someone make the site.

Can you please advise how I do this? Thanks

[Bernadette3]

It looks like your theme is saved. Maybe if you revert back to a standard theme, then reapply the custom theme it will resolve the issue. The theme you were on before customizing looks like Clean Lines.

[JoRahui]

Ok thanks, I'll give it a go.

[JoRahui]

www.cheeramore.co.nz 

I'm thinking the issue could be either the page colour and/or the font colour?

Desperate to sort asap please?

Thanks 

[Bernadette3]

Hi @JoRahui It does appear to be affecting dark themes. The quickest way to resolve the issue is to change your theme to a light version or try changing the font color. Otherwise, I can escalate a ticket to support but I do not know how long it will take before the team has a resolution. 

[JoRahui]

Hi, I have only just realised this error and have had the same page for a few years now. I would prefer to keep my dark colors as I paid a lot of money to have my website made to suit my business colors. Please start a ticket for me. I have a business plan, so would have thought I would have had help by now? 

Also, please advise how I go about changing the font colour for that page only?

Thanks