tammychanty
10-11-2020
09:49 AM
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How do I request a refund
I would like a refund for my connet site plan. I think I need a bussiness plan instead of a connect site plan. Thank you.
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Adam7

10-12-2020
08:25 AM
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Thanks for your post, @tammychanty.
If you upgrade to Business we will pro-rate the cost automatically based on what you already paid for Connect. I can refund the charge if you want, but you'll end up paying the same amount overall and also have to wait for the refund to process.
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