How do I cancel my weebly account?

I want to cancel my weebly account and am finding this extremely difficult. I no longer want the website. Weebly has been very difficult from the start and I dont undertsand why there isn't clear steps to cancel. Ive tried to click unsubscribe to my (monthly) business upgrade and cant. This is costing me over 40$ per month. I do not want to be billed for April as I am trying for hours to do this. 

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Square

Thanks for posting about this, @Aiya2020. Normally to do this, you'll go to your account settings, then to the services tab and use the Manage link for each service to cancel it. I checked the services in your account and it looks like you've already done this. Did you still need help?

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Hello Adam, we need to cancel Weebly/Square services for our ChefFabioatHome site. I followed the instructions you suggested for that in this thread; MY SERVICES, MANAGE SUBSCRIPTIONS.

I selected,  

BUSINESS PLUS PLAN 

I got the Unsubscribe dialogue screen below.

Unsubscribe
Convert this site to a free plan
 

Please confirm that by selecting Unsubscribe for ChefFabioatHome subscription the following will happen...

1. Cancel Weebly / Square services for ChefFabioatHome only

2. That all Weebly / Square services billing will cease at Unsubscription time

 
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Message 11 of 15
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Square

Hi, @ChefFabio. Not a problem - I've removed the upgrade for that site for you.

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Message 11 of 15
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Thank you Adam. Can you please tell me how to turn-off ordering on the site; we are temporarily closing the business.

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Square

No problem - go to Settings > Checkout on your dashboard, then disconnect from any payment providers.

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Message 11 of 15
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Hello, I have tried following the instructions to cancel my weebly account, but I do not seem to have the option to deactivate my account. Please help

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Square

Are you trying to deactivate the Weebly account, or cancel web services @GRH?

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I've tried to follow these instructions, but it doesn't show the manage link where I can select cancel.  Can you please cancel my account and services on your end?

Mitzi Semo

Maui Loa Gear

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Alumni

Hello @MitziSemo - Do you have access to your Weebly account and editor?

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.
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Im having the same problem with this STUPID website "creator". I have also been trying to cancel. There are no people to talk to and no place to cancel.
Im considering getting a better business lawyer and maybe then somebody will pay attention. Ive been trying to cancel for a long long time. They just keep charging me and Ive never even used it.

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Square

Hi @kabecio. Did you want to cancel the renewal of your custom domain? I removed your site upgrade so it doesn't renew later this year. If you want to cancel the domain then I can refund the charge and remove that, too.

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Hello Adam
Please cancel all my ties with Weebly - the domain and the plan.
Please cancell everything.  
I actually cancelled the plan last year - shortly after I tried for too long to use it - but your site

doesnt even show that I cancelled it. Theres also no function for cancellation to be found anywhere on the site. 
A few days ago I was automatically charged 29.99 for the domain renewal  - without any consultation with me.
Please - no more of this!
Thank you,

Karen

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Message 16 of 15
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Square

Ok, not a problem. I have refunded the charge for the domain and removed it from your account. You no longer have any services with us.

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Message 16 of 15
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what even IS my domain URL?

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