Why can I accept most debit cards but not RBC?

[Charity]

The title of this thread has been edited from the original: Debit cards

I am able to do debit transaction with most cards but not RBC. Is there a way to figure this out? Is there a number to call support? 

[VanKalkerFarms · Accepted solution]

It sounds like you are in Canada.  In Canada, only transactions less than $100 and are interac Flash tap enabled can be accepted via TAP.  You can't accept debit cards via chip reader only tap.

[Zewind]

I have this same issue TAP on RBC (Royal Bank of Canada) Debit cards. 

Order was below $100

Other debit cards work

Using Square Reader Contactless with iPad

[VanKalkerFarms]

Reading on the RBC website it says that Interac Flash is available at select merchants, so I don't know if that means their card only works at select merchants or that only select merchants are able to accept payment via Interac flash debit.

I would suggest you get in contact with Square support.  I don't know the exact steps for Ca support but here is the link to start from.  https://squareup.com/help/ca/en/contact