Inserted card payment

When a card is inserted into my square it doesn’t accept it or give the option to enter a PIN. How do I get it to accept inserted card payment 

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Hi @Mary_Jo , welcome and thanks for posting on the Seller Community.

 

Can you confirm your Square hardware model so I can send you some troubleshooting steps ? Do you have any issues processing transactions using a different payment method like contactless ? 

Lou
Community Moderator, Square



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I can do contactless payments. The model number is SPC1-01. 

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