How to fix issue of available later on items in Online Store?

I switched the template of my online store to Order Online (restaurant feature) and now my customers can not place any online orders. Now, all of my items are listed as available later. I set the processing time for my items for 3 day but nothing has changed. How can I fix this?

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Square Community Moderator

Hey @Baked,

 

Sorry for the delay in getting back to you on this one! To be honest I'm not sure why this would be happening based on a change of template. Have you seen any changes here in the meantime?

 

If you've not already, I recommend getting in touch with our support team for more help on this one. They'll be able to take a further look into how the website is set up on the backend, which is something we're not able to do via our Seller Community forum. You call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time) or email via this form.

Seamus
Square, Australia
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How about following up on the **bleep** question/issue so some of us can learn what's happening? 

 

I have the "available later" B.S. going on. And it's probably something introduced by Square. You guys are notorious for doing that.

 

Maybe you can share some information with the rest of us?

 

My site was working perfectly, and now people can't seem to schedule pick-ups for the next day... how frustrating. And then to come here and see that someone is experiencing the same issue and have you tell to call customer support during regular working hours is obtuse at best.

 

This community is supposed to help Square users learn a little from others, and their solutions/workarounds, not state the obvious.

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