Having BIG Trouble with ''We are unable to complete your request at this time. Please try again.''

[Carlton]

Hello im having big trouble with Checkout.

It says ''We are unable to complete your request at this time. Please try again.''

My Checkout link: 

https://checkout.square.site/merchant/QTYGHJVR4MCNV/order/YpfHAIdTmaJ6dpHz2ZddbTtBCSUZY

I used same card with another Square Checkout (Another Merchant) it worked with 20 EUR !

Also from support team KEVIN DIDIN'T HELP and IGNORED ME ALMOST 20 DAYS ! He keep spamming says ZIP CODE DOESN'T MATCH and he didin't helped at all..

[Carlton]

[JJ_]

Hey, @Carlton 

If you're using Risk Manager one of the security measures from this tool is that the information provided at checkout needs to 100% match what the bank account has on file as the valid Zip Code and expiration date. The reason this payment may have gone through is that not all of our Sellers are using Risk Manager at this time. 

I recommend reviewing our Risk Manager Getting Started Guide and making sure that the information provided for the payment methods that you have attempted is 100% accurate. 

I hope this information is helpful!

P.S. Welcome to the Seller Community

[Carlton]

Every payment automatically going Blocked Payments. How can i prevent this ?