Enter Payment Information error

[pits0316]

When entering payment information on Square, sometimes I get an error message that reads, "Enter payment Information."  All the information is there and present, so why am I receiving this message?

[Seamus]

Hey @pits0316,

I've not heard of this one before unfortunately - it sounds like something weird is happening though.

Are you able to confirm:

- Make and model of the mobile device you're using

- What version of the Square app you're using

- The operating system and verion

I'll see if I can make any recommendations based on this, otherwise you can get in touch with support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time) or email via this form 👍