Can I remove change location link on my site?

[SillyRhi]

another user said "the only way to remove this would be to disable your staff availability at these locations, or remove it from your Square Appointments all together. "

but if i dont have staff allocated to those locations the services dissapear and are unable to be booked?? help!!

[SillyRhi]

@EJ_

i saw your old post from 2017  if youre still around could you elaborate?

[Lou8]

Hi @SillyRhi, thanks for posting and welcome to the Community 🙂.

I'd be happy to help with your query. Could you first send me a link to your website? 

Could you also confirm which post from EJ you are referring to ? 

[SillyRhi]

https://www.sellercommunity.com/t5/Questions-How-To/Can-I-remove-the-Change-Location-link-on-my-Squa...

[SillyRhi]

https://sillystreetfacepainting.square.site/?fbclid=PAAabOOVWMMI7-SLoPhSKSCSk6E2L3jgnRbP67bOKCHI8ra8...

[BernadetteA]

Hi @SillyRhi 👋 Thanks for the additional information. 

Is there a reason why you need to remove the location option? Perhaps if you can provide an example scenario of how you wish to have your clients book online, it may be helpful. i.e. Does it not matter where the client books from? Can staff work either location? etc

Thank you!

[SillyRhi]

My market stall location is for walk ups 5 min face painting appointments at the markets so they don't have to wait in line. 

This is not advertised online and just link to scan when walking up to my stall. 

My other location is advertised online and linked to social media etc. This is for mobile birthday party at their selected private address  so when people booking this one I don't want them to be confused if they access the other location they may think they can book at  a physical location. 

[SillyRhi]

Also I am a one woman show. No staff. So if I am at markets birthday parties are not available and vise versa. I don't want customers to be able to change locations. They will get confused and plus one extra unnecessary click in the booking work flow process

[SillyRhi]

Also another note. On the market stall location when u select a service and then it prompts what location to choose it even says that the party location is unavailable so why even bother having it up there 

[Lou8]

Looping back in @SillyRhi. 

I just checked your website, and it looks like you managed to disable the pop-up prompting users to change location.

Could you share the actions you took on your Dashboard as this might help other sellers in a similar situation? Did you deactivate one of your location? 

[SillyRhi]

Yes I just deactivated my location and decided to just make a separate account. On further investigation, There's many settings that I would prefer custom to different locations so it's going to be easier to just make a new account.  

[Breffni]

If you need any help with the new account just let us know @SillyRhi

[SillyRhi]

Actually I had made a previous trial account with a email address I would like to use again. Can I reactivate that account? 

[Lou8]

You sure can @SillyRhi. For security reasons, we can't reactivate it for you on the Community. You will have to contact our Support Centre by phone on 1800 760 137 to verify a few security questions first. We’re available from Monday to Friday, 9am to 5pm, Melbourne time.