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Website Edit Mode will not load

I am unable to load the edit website mode. It just spins and spins per screenshot below. Back office with products etc etc all good.

I sell tickets for events. An event is TODAY I need to stop sales NOW

Chanter62_0-1717153390747.png

 

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Admin

Hi @Chanter62, thanks for flagging this. 

 

 Here are a few troubleshooting tips you can try:

  • Make sure your browser is up to date.
  • Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
  • Switch to a supported browser, such as Google Chrome or Safari.

If that doesn't work, can you try on a different device to see if you load your editor there? 

 

I'll keep an eye out for your reply. 

Breffni
Community Moderator, Ireland, Square
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After a wonderful three years supporting the Seller Community, I've moved teams!
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Thank you for all the memories and connections—here’s to new adventures! 
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Admin

Hi @Chanter62 just looping back here. 

 

This appears to be an issue with loading the Weebly site editor on Safari specifically. Our engineers are taking a look into it. 

Can you use Chrome for now? That should work. Thank you! 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
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  @Breffni Hi, I am afraid I WAS using Chrome all along. This is not related to Safari...I wouldn't touch Apple if I was paid to. And, the issue is still a problem. When I try to log in to THIS forum it is not recognising me even after I sign in and says Chanter62 is taken...well...I know that since I AM Chanter62  yet here I am not able to use that name even when signed in! 

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