Need help attaching my site to my plan

[ljanowski]

I have my site: www.911trail.org, and we realized our plan expired this week, so we just paid for and upgraded our plan to Performance. Now, we are trying to attach the site to the Performance plan, but it is not showing up in the dropdown list when we try to 'Assign a site' to the plan.

Anyone know why this is happening/Could we get some help please?

[ljanowski]

@Ellie_  @Bernadette3 @Ria @JJ_  @sayra @JustinC  @AshleyK  @Valentina @ashc  @Kassi_ 

many many apologies for the direct pings, my employer needs me to update this site today and we are unable to publish any changes to it (since it is a custom domain) until the plan is synced with/assigned to the site 

[BernadetteA]

Thanks for reaching out, @ljanowski 

Sorry to hear you were having some trouble with this. It looks like a support rep was able to assist you with this earlier today, though. 

Please let us know if you still need assistance, and Welcome to the Seller Community 😊