Declined payment

[Materman30]

Was offline at a farmers market. Sold my goods to return home to my wifi and I have 5 declined payments due to me being offline. What can I do about this?

[RobynR]

Hello @Materman30,

Thank you for joining our Community.

Thanks for reaching out to us regarding your declined transactions. You are responsible for any expired, declined, or disputed payments accepted while offline. Offline Mode only supports Chip and PIN card payments, Google Pay, and Apple Pay transactions. You must always be connected to the internet to process contactless card payments. Please take a look at this article with more details.

Please let me know if there is anything else that I can help you with!