Contact Form Auto-Responder

Hello - thanks in advance for any guidance on this. I am trying to setup a "thank for your enquiry, we will get back to you soon" type message that is automatically emailed to a customer after they fill in our contact form. Can't find how to do this. Sorry if it's really obvious, I have just hit a dead end with it.

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Hi @TheHappySpaniel 

 

I think what you mean is it will inform the customer you have received their message etc..

There is a section on the contact form setting which will show a confirmation message once they have submitted their contact request.

 

On the left menu where it says settings - confirmation message

 

Once your customer presses to send the message the message in your confirmation box will automatically show on the screen instead of the contact form.

 

I don't know if this will help  🙂

 

Ash 

 

 
 

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Best Answer

Hi @TheHappySpaniel 

 

I think what you mean is it will inform the customer you have received their message etc..

There is a section on the contact form setting which will show a confirmation message once they have submitted their contact request.

 

On the left menu where it says settings - confirmation message

 

Once your customer presses to send the message the message in your confirmation box will automatically show on the screen instead of the contact form.

 

I don't know if this will help  🙂

 

Ash 

 

 
 

001.png

 

 

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