Can I put a sale in limbo if customer is still shopping, to take payment from other customer?
I run a retail shop and people bring things to my counter, then turn to shop for a few other things. Sometimes I have a customer that has an item that would be a quick sale. Is there a way I can make that first sale hold?
In your setting turn on the "Open Tickets" option. It lets you save customers orders until they are ready to pay. I find this helpful when I have clients phone in orders too.
@sgt_hairstylist is right on with their suggestion. There are a few steps needed to use Open Tickets. You can read all about how to use Open Tickets on our Support Center.
Definitely post if you find any useful tips or have other questions!
@besnursery welcome to Square! Are you in the plant business? If so I wanted to introduce you to @VanKalkerFarms - they know a ton about using Square for their greenhouse and garden business, so if you have questions about setting up specifically for your business, they are likely a good resource for you! 🌱
