wwt555
10-06-2023
02:31 PM
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Can I issue a credit note instead of a refund?
Hello, I'm trying to see if I can issue credit notes on items sold in my shop instead of a cash refund.
Thank you
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Breffni

10-06-2023
04:58 PM
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Hi @wwt555 thanks for your post 🙂
At the moment, refunds cannot be issued in the form of a store credit.
You can refund to a Gift Card in the Point of Sale App though - if that might work?
Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨
After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures!
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨
After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures!
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