x

Trying to create invoice - Cannot perform operation

Hello, 

Since yesterday I've been having an issue with creating invoices. As I click on create, I get an error message saying ''Cannot perform operation''. It doesn't say why, there is no error number or anything. I logged out of both my square account and my browser, made sure my browser was up to date, and rebooted my pc. I am still unable to create an invoice. I've tried switching to the Square app on my phone and I was able to create a single invoice before running into the same issue. 

Does anyone know what might be causing this?

Thanks in advance!

Ema



398 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hi @emab - I'm sorry to hear that this issue with Square Invoices has brought you to the Seller Community.

 

I suggest starting out with the troubleshooting steps for Invoices listed here.  You can also try the browser troubleshooting steps here. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance.

 

I hope this helps!

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



394 Views
Message 2 of 2
Report