vanitytanya
โ08-18-2020
06:25 AM
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Customer Notification Type option is blank for some customers
When I book or edit certain customers appointments the notification type box for text or email reminders is blank. I've attached a screenshot.
3 REPLIES 3
nika

โ08-19-2020
07:12 AM
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Hey @vanitytanya- Thanks for the screenshot.
Is this blank box appearing on both the Dashboard and within the app? Or just one or the other?
vanitytanya
โ08-19-2020
07:19 AM
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It was just in the app, but I figured it out. It was the fact that the preferred notification type was no notification which you cannot change in the app, only on the desktop. I had to go through each client to change.
nika

โ08-19-2020
07:28 AM
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@vanitytanya Ahh got it. Glad you were able to figure it out!