Portland1to1
05-11-2021
09:32 AM
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Appointments app not loading or logging in
Woke up this morning
none of my 6 staff members can login to the app
i can’t see bookings or check people out
tried reinstalling the app and everything
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tranguyen

05-12-2021
04:13 AM
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Hey @Portland1to1, sorry to hear you ran into this!
There was an issue yesterday which impact Appointment logins on both iOS and Android devices. Our team has implemented a fix that should help resolve this issue.
Please try deleting and installing the Appointments app again, you should now be able to access it as normal. If you are still running into an issue, let us know and we can help look further into this for you.
You can also view updates and monitor the situation at issquareup.com.
Tra | she/her
Community Engagement Program Manager, Square
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