Sundownalpacas
12-02-2019
08:01 AM
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Certain letters cannot be typed by customer in coupons and contact.
I just had a customer contact me saying certain letters will not type in fields. I have a coupon named SHIP-FREE. You cannot type the letter P. I tested it and am having the same problem. This is for my cyber monday sale. Please help.
Sundownalpacaranch.com
Thanks, Liz
UPDATE: I called technical support. They fixed something in my header that was not allowing to type Ps & Us, etc. Thank you technical support!
2 REPLIES 2
whitemonkey
12-02-2019
09:19 AM
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Quote ""They fixed something in my head(er)""
Lmao i need to call technical support to fix my head(er) too. Hehe
Adam7

12-02-2019
11:34 AM
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Thanks for calling our team, @Sundownalpacas! Glad they were able to help you out.