product photos not showing

Been trying to add new product images, they upload fine but never actually load, and then when you save the product again they never load just come up with broken link on the product photo, weirdly the problem seems to come and go and recently it has become more prominent and i have discovered if you then tap on the broken link a lot it then shows you the photo but not displaying it on the page, any help? 

Example of problem on page: https://www.eden-exotics.com/store/p499/b_v

822 Views
Message 1 of 4
Report
3 REPLIES 3
Square

Sorry about that, @EE123. There's an issue on our end which is slowing down the processing of product images. Once the queue clears more and reaches your image upload it should show up automatically. Thanks for your patience!

807 Views
Message 5 of 4
Report

Is there a chance that this issue is still happening today?

I'm having the same described issue.

473 Views
Message 5 of 4
Report
Square

Hi there. Yes, this issue was happening yesterday, but has since been resolved. Thanks for your patience. Smiley Happy 

468 Views
Message 5 of 4
Report