Pictures not sharp after upload & problems with link to uploaded files

[sobkrates]

Hi,
when i edit my photos in Lightroom, they look pretty good. When i put them on my side (cmontour.de), some of them are ok, others are not sharp anymore. I resize the images before uploading, max. 800 pixel at the longest side. What can i make that the pictures look sharp on my website?

My other problem is, after uploading pictures via editing the theme, i'm not able to link other elements to them. How can i link a "normal" uploaded picture to those who are uploaded via the editing the theme way?

Greetings
Christian

[Adam7]

Hey @sobkrates!

Sorry to hear you're having trouble.  Are you uploading these to image elements, your header, or something else? What image format are you using?

Regarding images uploaded via theme editing - these aren't available to dropdowns in the linking tool as you've seen, although you can still link to them via the "external url" option.  Anything uploaded like this will have the URL "http://www.thisisyoursiteaddress.com/files/theme/filename.extension".   If you upload a file called "house.jpg" and your site is www.sobkrates.com, then the external URL you link to is "http://www.sobkrates.com/files/theme/house.jpg".

[sobkrates]

I upload the pictures in a standard gallery element. When i open the gallery on my site, the pictures look not as sharp before uploading.

There a two files i loaded up by editing the theme. I can't link to them. The names of the files are "tag18_pano_gross-1.jpg" and "tag18_pano_gross-2.jpg", located in a folder "Panos" in the images folder. The link "www.cmontour.de/files/theme/tag18_pano_gross-1.jpg" brings a 404 error.

[kelley9207]

I'm having major trouble with picture quality as well. My photos are crystal clear HQ, and then when I upload them to the website, they appear to be much lower quality/not sharp at all. I've tried uploading to the image element as well as within a text box, but both result in the same outcome. What is the solution?

[wilddogstudios]

i have this problem on all 20 site i have with weebly. i called tech support and they're clueless.

i'm a pro photog of forty years so have some idea of what i speak

my original images/logos are razor sharp but weebly resizes them to a burry mess

i've tried resizing bigger and smaller before uploading

i've tried jpegs, pngs, etc

i've tried resharpening...

nothing helps.

what can we do???????????????????????????????????

[wilddogstudios]

update:

i just spent time with techies at weebly. seems this is "the way things are" with this system, and there is only a little that can be done to fix it.

the problem is in logo area and footer areas, where images are automatically resized and converted into html, and in doing so blurs them to make them functional on their progressive system (not sure why its a problem in those two areas but not main content, but thats what i was told).

to get the best possible "fuzzy" image, i was told to make images into PNGs at 72 DPI in the same ratio as it will shown when posted (in other words, squeezing an uploaded image to a different ratio makes it even worse).

i was told to use these suggestions regardless of image pixel size, because any image you send will be changed to 72DPI (for example, if you send 300DPI they will change its DPI, but not the pixel size) and that conversion also losses data.

they did a couple of my images this way and yes, there was a slight improvement, but i will have to live with the fact that it will never be as sharp as the original!

[Adam7]

Sorry for the trouble, @wilddogstudios. I opened a ticket with our engineers yesterday regarding quality of PNGs after uploading, and they're looking into what we can do on our end to improve that. Thanks for your patience!

[wilddogstudios]

hey adam, wonderful news to hear weebly understand ths problem.

seems i'm not the only one, as a google search finds lots of folks complaining about this.

as mentioned, i have 20 weebly sites with fuzzy logo/footer area images that are unexceptable. in fact, clients have asked me to remove some logos and go with text instead because of the blurriness.

i hope to be with weebly for a long long time and fixing this would surely help me stay with you guys.

fyi - PNGs are the best option. it gets worse when using JPEGs or GIFs.

example:

compare the logo at the top of this page (http://baxtergallery.weebly.com/paintings.html) vs the image i originally uploaded, below

[matys]

So how is your problem solving going? I have the same problems, four years after your reply. It´s truly astonishing, how much you guys don´t give a ****

[Mark_Hiram]

when i first started making my website i did not have this issue, so what changed?

[wileycoyote1]

seems weebly changes things in how the system resizes logo and footer images.

they know of this problem and are working on a solution.

also check out this 2-page thread about it:  Blurry Image

[wileycoyote1]

hello Adam

any news on this issue?

my recent posting of images still look blurry

thank you

[Queso]

Hello! Our team is still working on some occurences of these issues. If you've been in touch with support already, you should receive email confirmation as soon as things are cleared up.

[wilddogstudios]

its a year later and images i'm using to build new sites still look awful.

PLEASE fix this problem!!!!!!!!!!

[wilddogstudios]

its been four years now and still no fix.

seems weebly doesn't give a hoot about its customers.

[ashc]

Hey @matys and @wilddogstudios,

Really sorry you're still experiencing these issues with your images.

Have you all reached out to Support yet on this? I was wondering if we had separate tickets filed for your individual accounts or not. 

[wilddogstudios]

we've all been complaining for many many years and weebly does nothing to fix it!

here's just a few of many threads with comments by numerous moderators, yet none of which offer an acceptable solution:

https://community.weebly.com/t5/Site-Editor/Blurry-images-weird-workaround/m-p/72335

https://community.weebly.com/t5/Site-Editor/Blurry-Low-Quality-Images/td-p/43307

https://community.weebly.com/t5/Themes/Blurry-Image/m-p/13916

https://community.weebly.com/t5/How-Do-I-In-the-Community/how-do-i-stop-my-logo-from-being-blurry/td...

https://community.weebly.com/t5/Site-Editor/Blurry-Images-on-retina-display/m-p/11155

https://community.weebly.com/t5/Site-Editor/blurry-images/m-p/42646#M7180

https://community.weebly.com/t5/Themes/My-header-Image-is-Blurry/m-p/29#M2

and this thread too: https://community.weebly.com/t5/Site-Editor/Pictures-not-sharp-after-upload-amp-problems-with-link-t...

[eric416]

perhaps we should all share information on finding an alternate website builder rather than staying hopeful for a solution from this trash azzz company.

We're all giving our money to a brand that is obviously not even attempting to fix a widespread problem that's been around for years.

i'm paying full price to use this product because it's supposed to make things easy for people like me that aren't very knowledgable in the ways of html and website building. so please dont come at me with html instructions and all that other complicated stuff.

[heydevan]

I'm going to give you all the roundabout way i solved this....somewhat.

I think the file sizes are too large so I would export my picture (in my case, a collage I made on Indesign), then I would make it as big as possile on my desktop and screenshot it. Once it was in weebly I would add in +12 saturation to get the colors back.

To get around the resizing issuses I would place two image boxes on each side of my collage and make them as small as possible. Somehow it doesn't reload and bring blurriness. To resize you press down on shift and move it whichever way you want. Your chosen image will automoatically resize to fill the space.